FAQ Frequently Asked Questions

I think I have a Gas Leak, what should I do?
Dont panic. Ring TRANSCO on 0800 111 999. If the problem is external they will fix it. If it is diagnosed as an internal fault call MS Services Limited on 01992 893706 for further advice.

What sort of boiler is right for me?
The combination boiler system is, by far, the simplest form of central heating system available. A Combination boiler is two appliances in one - a pressurised central heating boiler and an instantaneous water heater.

Most types of boiler are also available as high efficiency or 'condensing' boilers. There are high efficiency combination boilers, system boilers, or conventional boilers. The term 'condensing' or high efficiency applies to the technology which is used to maximise boiler efficiency to use less fuel for more heat. Although condensation boilers require a higher initial investment, they are very economical, and repay the extra initial cost in fuel savings.

With a Conventional boiler, hot water cannot be provided on demand but must be stored, usually in a copper cylinder (usually located in an airing cupboard) and a cold water tank above it (usually in the attic), as well as a smaller central heating header tank (also usually in the attic).

What is bleeding?
From time to time, your central heating system may require bleeding at various points around the home. Typical signs include a radiator that is only partially hot (cold at the top). This is a simple procedure whereby accululated trapped air is released from in the top of a radiator via a small valve. It's easy to do yourself, but if you feel you would prefer this done by a professional, please give MS Services Limited a call.

Why do systems need power flushing?
There are many thousands of ageing central heating systems with circulation and boiler noise problems caused by accumulations of sludge, corrosion deposits and scale, but traditional methods of flushing just don't get rid of all the debris, and problems often quickly return. Power Flushing is a chemically balanced procedure which is guaranteed to improve the efficiency of your heating system. Click here to learn more about Pro Flushing.